Prescient.com > Services > Technical Services

Make the Most of Your Prescient Investment

Prescient’s Technical Services makes sure you are utilizing your Prescient solution to it’s fullest potential, and passing along the benefits it provides to your entire organization.

Technology Consulting - Prescient offers a full range of technology consulting skills including installation and technical training of the Prescient licensed modules, database setup, batch scripting and technical troubleshooting the Prescient system.

Software Enhancements - Clients can accelerate delivery of software enhancements by funding the development effort. All feature development must be evaluated by Prescient to ensure it fits with the product roadmap. The enhancement is rolled into the next software release or turn.

Database Migration Service - Prescient recommends that clients stay current on the latest release of the software. To help with the upgrade process Prescient can provide off-site upgrade of your database, requiring the customer simply upgrade or install the new software version on your server and restore the upgraded database. This approach saves time and minimizes risk by ensuring a properly migrated database.

On-line to Batch Conversion - Retailers or Suppliers will gain efficiencies by moving to a batch environment. This automated process will ensure more accurate data and faster business processes.

Database Health Check - For constrained IT departments, Prescient offers this service which includes an extensive review of the configuration and health of the client’s database to ensure it is being maintained properly. This remote approach to database administration provides an inexpensive option to prevent failures.